Spell VPN Privacy Policy
This document ("Privacy Policy") explains the privacy rules applicable to all information collected or submitted by you when accessing, installing, or using the Spell VPN service. By accessing our website, submitting your personal data to us, and accessing, installing, and using our services, you confirm that you have read this privacy policy and agree to be bound by it. If you do not agree with the provisions of this privacy policy, please do not use our services. The information in this privacy policy is presented in a hierarchical manner, which means that all information related to our general personal data processing practices is provided here.
What personal information do we collect?
Personal information "refers to any information related to an identified or identifiable individual. We obtain your personal information from various sources as follows. Where applicable, we will explain whether and why you must provide us with your personal information, and the consequences of not doing so. If you do not provide personal information as requested, and if this information is necessary for certain functions of our services, you may not be able to benefit from our services.
The personal information we collect is divided into two categories:
-The personal information you have chosen to provide to us
Account information: Our service does not require you to create an account to use.
Transaction information: If you purchase services from us, you will need to provide payment information in order to proceed with the purchase. We use industry standard payment processing services to process payment information. This type of service is subject to separate terms and privacy policies. We also collect information about the products you have purchased, such as billing address, subscription type, currency, purchase date, and amount.
The personal information we may collect, including your email, IP address, username, or unique mobile ID, will never be linked to any online activities you participate in when connected to Spell VPN. In addition, when connecting to Spell VPN, your IP address is stored in encrypted format during the session and deleted after you disconnect from the VPN.
-The personal information we automatically collect when you use the service
When you launch the Spell application, before you connect to the VPN, we and our service provider collect device specific information such as unique mobile ID, hardware model, operating system version, language, and network information. We may also use but will never record or store your IP address to obtain your approximate (city level) location. We use this information to provide and improve our services, and to troubleshoot and analyze our services.
When you connect to Spell, we collect your IP address, encrypt it immediately, and store it only during the VPN session. When you disconnect from the VPN, your IP address will be deleted. We will not associate your IP address with your online activities, nor will we store or record your IP address after you disconnect from the VPN.
We will not attribute any specific website visits or application usage to any particular user. We will not record your online activities, nor will we associate any domain name or application you use with you, your device, or email.
Your right to personal data protection
You can request us to inform you of the personal data we collect about you, request correction or correction of inaccurate information, object to certain processing of personal data (such as for marketing purposes), provide you with structured, commonly used, and machine-readable formats, transfer your personal data (if technically feasible) to another controller, or delete your personal data. You can also request restrictions on the processing of your personal data (if there is a legal basis). If your personal data is processed with separate consent, you have the right to withdraw your consent to the processing of your personal data at any time.
If you do not agree to Spell VPN processing your data, you can choose not to use Spell VPN services and stop using them at any time. You may request us to stop processing your personal data, in which case your data will only be processed to the extent necessary to affect your cessation of use of Spell VPN services (such as final settlement, or deletion of all data based on personal data) or to complete other Spell VPN legal relationships with you (such as accounting, invoicing, processing refunds).
For technical reasons (such as backup copies of databases), if required by law, your personal data can only be ultimately deleted after 60 days or longer. If you wish to use Spell VPN service again, you must re accept and agree to this privacy policy.
How do we handle your data?
Spell VPN only processes user data within a very limited scope, strictly necessary for providing Spell VPN services, processing payments for Spell VPN services, and operating Spell VPN websites and mobile applications.
Spell VPN automatically and manually processes personal data. Unless otherwise specified, Spell VPN or its designated subsidiary in your country shall serve as the responsible personal data controller for any data processed. Spell VPN only uses third-party data processors to process payment data and basic website analysis.
Spell VPN guarantees a strict no log policy for its services, which means that your use of Spell VPN services is provided through automated technological processes and will not be monitored, recorded, stored, or transmitted to any third party. We do not store connection timestamps, session information, bandwidth used, traffic logs, IP addresses, or other data. From the moment the user opens the Spell VPN software, their Freeernet data is encrypted. ISP、 Third party eavesdroppers or cybercriminals can no longer see any online traffic from user devices.
In order to maintain VPN services, Spell VPN also processes limited technical information, which may sometimes be considered personal data. This information is used to improve the functionality and usability of our website and spelling services. If you decide not to provide this limited information, we may not be able to provide you with comprehensive spelling services. The information may also include:
-Server load information. We monitor server performance in order to recommend the most suitable server to customers.
-Cookies, Spell VPN uses several different cookies to improve the user experience on the website, such as:
You can set a warning every time a website places a cookie on your browser, or you can choose to disable all cookies. You can complete these two operations through browser settings. Due to the fact that each browser has a different cookie management program, please refer to the help menu of your browser for the correct method. Alternatively, you can disable all cookies by accessing the online advertising initiative opt out page or using the Google Analytics opt out browser plugin. Please note that choosing to disable cookies may have a negative impact on certain features that make your website experience more efficient.
Data processing basis
According to our terms of service, we will process your personal data in order to provide you with the best Spell services within the legal basis of fulfilling the contract between you and Spell.
Spell VPN may process your personal data (email address) for direct marketing purposes: when we obtain your consent (in which case the legal basis for processing is your consent) or when applicable law allows us to contact you without separate consent.
Children's Privacy
We feel obligated to protect the information we receive from children. We strongly recommend parents to teach their children not to disclose their real names, addresses, or phone numbers online without prior permission. Spell VPN does not intentionally collect information from children under the age of 16 and prohibits them from using our services.
Privacy Statement Update
Due to changes in laws, industry standards, and business practices, we may update this privacy statement from time to time in accordance with this section. If the updates we make will substantially change your privacy rights, we will also make reasonable efforts to notify you in advance, such as via email or through our services. If you do not agree to such updates to this policy, you may stop using the service and cancel your service account.
Contact us
We expect this privacy policy to continue to evolve over time and welcome feedback from users regarding our privacy practices. If you have any questions or complaints about our privacy practices, you can contact us using the following detailed information: wuuuuuu9789@163.com